All orders are fulfilled by licensed retailers that sell alcoholic beverages. Neither those licensed retailers nor Tequila Tromba sell alcohol to persons under the age of 21. By using this site, you swear, affirm, and represent to us that you are over the legal age required to buy alcoholic beverages and products and you are purchasing solely for (i) self-consumption or (ii) gifting to a person in the U.S. who is at least 21 years old. You also affirm that the state in which you are ordering and the state to which you are asking us to deliver permit the sale and delivery.

We will rely upon the foregoing representations. If we are held liable because your representations are not true, you agree to indemnify and/or reimburse us and the retailer(s) that sold the alcohol products and to be responsible for all costs, expenses (including legal fees), and damages that we and the retailer(s) suffer or incur.

All orders placed on the Tequila Tromba website are subject to acceptance and shipment by a licensed liquor retail store in our network. No order is deemed accepted by a licensed liquor store until the order is shipped by the retailer. Pursuant to applicable laws and regulations, the liquor store may refuse to accept or fulfill your order for any reason, including a technological mistake or “glitch” in the transmission of pricing through the Tequila Tromba website. Therefore, no contractual or other obligation to sell and ship the bottle(s) ordered through the Tequila Tromba platform is final or binding on the licensed retailer unless and until a licensed retailer accepts and ships the order to you or the intended recipient. This applies even if your credit or debit card is authorized or charged when the order is placed or afterward; in that event, your credit or debit card will be credited back in full.

By using this site, you acknowledge that the person receiving a shipment of alcoholic beverages from the licensed retailer is at least 21 years old. You also agree that you are not permitted to resell alcohol purchased. If you cannot make these affirmations and representations, or you do not agree with all of these conditions of use, you must not use this site.

The sale of these alcoholic beverages will be shown on your bank statement as “BEVSTACK-WINE/LIQR.”

All sales are final. Returns and exchanges are not accepted.

Due to U.S. state laws governing the shipment of alcohol, we cannot accept returns of damaged or defective items. However, if your item arrives damaged or defective, you may request a refund or replacement by emailing customercare@tequilatromba.com within three days of receiving your order, with clear photos or videos of the damaged or defective product as proof.

Once we receive and review the proof, we will notify you by email of the approval or rejection of your refund or replacement request.

If you enter an incorrect delivery address in connection with your order, or otherwise fail to sign for your order upon delivery, email customercare@tequilatromba.com. If your order is returned to the sender, you may receive a refund for the cost of your item, minus applicable shipping and restocking costs.

We do not offer exchanges. We only replace or refund items if they are defective or damaged. If you need assistance with a defective or damaged item, email customercare@tequilatromba.com.

Once the supporting evidence or an undeliverable item is received and inspected, we will notify you by email. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed and a credit will automatically be applied to your credit card or original method of payment within the applicable processing period.